Understanding how to resolve customer complaints quickly is necessary to retain customer loyalty and avoid damaging your brand.

AI and the art world continue to clash, plus the Osage costumes for Killers of the Flower Moon, a new Cristobal Balenciaga exhibit in the US and more.

The women’s Fall 2024 collections begin next Friday, February 9th; here is my short list of what to watch for throughout fashion month.

Fashion is about communicating the visual, so budgeting for seasonal shoots needs to be a non-negotiable for every brand - not just international ones.

Pantone’s Color of the Year is an about-face from 2023’s Viva Magenta. Get ready to see Peach Fuzz on the red carpet at the Golden Globes.

Farfetch’s near meltdown, 2023 fashion in review, decor trends for 2024, Gabrielle Chanel, and more December news worth the read.

The year that was 2023 has been tumultuous from the global economy to worldwide politics. And while fashion will continue to struggle next year, as cultural creatives what is most important is that we believe in our own creative vision.

Artisan crafts in Colombia, medieval armor redefined as jewelry, Salvador Dali’s home on the Costa Brava, and more November news worth the read.

Many fashion brands were struggling in 2023, and the year is ending in global political and economic uncertainty leaving everyone wondering what 2024 will have in store for us.

Phoebe Philo’s first collection, why the quality of high-end knitwear is terrible, Manolo Blahnik’s new archive project, generative AI, and more October news worth the read.

Spring 2024 trends ranged from a continuation of the stealth wealth and transparency trends to new ideas in layering, while also featuring a less upbeat and more restrained vibe.

The most famous opera diva of the 20th century - Maria Callas - has been racking up some impressive media wins as interest in her continues more than 45 years after her death.

Missed reading engaging fashion and design stories this past month? Here is a roundup of the most interesting articles I read this past month:

Narrative collections are a thing of the past, as fashion designers focus on single looks. The iTune-ization of fashion is officially underway.

There are just four days left to go for Spring 2024 Paris Fashion Week, but here are eight collections that were standouts for me.

Social media has made it easier for creatives to promote ourselves and our work, but it can still feel awkward to pitch yourself as a story to an editor.

Fashion Month officially kicks off on Thursday, September 7th in NYC, and these are the brands and designers I’ll be watching.

With the Spring 2024 shows starting in less than a week, here are five trends that I expect to see designers showcase on their runways.

Designer brands are using old business tactics to reward loyal clients and get ahead in today’s competitive market.

O'Connor's outspokenness and actions highlighted her activism, while simultaneously bringing attention to the significant barriers women encounter in expressing their viewpoints freely.